Effective Date: March 2026
221 Tarr Avenue
Salem, IN 47167
Phone: (812) 883-3493
Fax: (812) 883-8825
Email: contact@arabofsouthernindiana.com
Arab of Southern Indiana (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://arabofsouthernindiana.com (the “Website”) or interact with us online, by phone, or through other communication channels.
By using our Website or submitting your information, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
1.1 Information You Provide Voluntarily
You may provide information when you:
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Complete contact or inquiry forms
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Schedule appointments
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Request service information
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Submit employment applications
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Communicate by phone, email, or fax
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Upload documents or records
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Submit insurance information
Information collected may include:
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Name
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Address
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Phone number
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Email address
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Vehicle information
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Insurance details
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Employment information
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Messages or other content you provide
If payments are processed electronically, payment information is handled securely through third-party payment processors. We do not store full credit card numbers on our servers.
1.2 Information Collected Automatically
When you visit our Website, we may automatically collect certain technical information, including:
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IP address
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Browser type
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Device type
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Pages visited
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Time spent on pages
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Referring website addresses
We may use cookies or similar technologies to improve Website performance and user experience.
You may disable cookies in your browser settings, though doing so may affect certain Website functionality.
2. How We Use Your Information
We use collected information to:
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Respond to service requests and inquiries
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Schedule and confirm appointments
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Communicate about vehicle service and repair
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Provide estimates or service updates
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Process employment applications
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Improve our Website and services
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Comply with legal and regulatory requirements
We do not sell your personal information.
3. Text Messages & Phone Communications
If you provide your phone number, we may contact you regarding:
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Appointment confirmations or reminders
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Service updates
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Follow-up communication related to your vehicle
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Responses to your inquiries
Message frequency may vary. Standard message and data rates may apply.
You may opt out of text communications at any time by replying STOP. For assistance, reply HELP or contact us directly at (812) 883-3493.
We do not share or sell phone numbers or SMS consent information to third parties for marketing purposes.
4. How We Share Information
We may share information with:
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Service providers who assist with Website hosting, IT services, scheduling systems, or payment processing
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Insurance companies when necessary to process claims
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Legal authorities if required by law
All service providers are required to safeguard your information and use it only for the services they provide on our behalf.
We do not sell personal data.
5. Call Recordings
Phone calls may be recorded or logged for quality assurance, training, or documentation purposes where permitted by law. By calling us, you consent to this practice.
6. Data Retention
We retain information only as long as necessary to:
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Provide services
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Maintain business and legal records
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Meet regulatory obligations
You may request deletion of your personal information, subject to any legal requirements requiring retention.
7. Your Privacy Rights
You may:
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Request access to your personal information
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Request corrections to inaccurate information
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Request deletion of your data (where legally permissible)
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Opt out of marketing communications
To exercise your rights, please contact us using the information below.
8. Data Security
We implement reasonable physical, administrative, and technical safeguards to protect your personal information. While no system is completely secure, we take appropriate steps to protect your data from unauthorized access or disclosure.
9. External Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date.
11. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
Arab of Southern Indiana
221 Tarr Avenue
Salem, IN 47167
Phone: (812) 883-3493
Fax: (812) 883-8825
Email: contact@arabofsouthernindiana.com
